After you upgrade WHM/cPanel to version 110.0.5, you will get email notification alert which tells you that the service letsencrypt appears to be down. Also, when you try to access WHM – Manage Auto SSL, you will see an error message appears at the top left of the page. Here you will find the solution for Lets encrypt issue.
The text of Lets encrypt issue message is:
Failed to load information for the AutoSSL module “FleetSSLProvider”: Cpanel::Exception::ModuleLoadError/(XID 2w7ef9) The system failed to load the module “Cpanel::SSL::Auto::Provider::FleetSSLProvider” because of an error: Can't locate Cpanel/SSL/Auto/Provider/FleetSSLProvider.pm in @INC (you may need to install the Cpanel::SSL::Auto::Provider::FleetSSLProvider module) (@INC contains: /var/cpanel/perl /usr/local/cpanel /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/x86_64-linux /usr/local/cpanel/3rdparty/perl/536/cpanel-lib /usr/local/cpanel/3rdparty/perl/536/lib/x86_64-linux /usr/local/cpanel/3rdparty/perl/536/lib /opt/cpanel/perl5/536/site_lib/x86_64-linux /opt/cpanel/perl5/536/site_lib) at (eval 6) line 1. BEGIN failed--compilation aborted at (eval 6) line 1. at /usr/local/cpanel/Cpanel/LoadModule.pm line 77. Cpanel::LoadModule::load_perl_module("Cpanel::SSL::Auto::Provider::FleetSSLProvider") called at /usr/local/cpanel/Cpanel/LoadModule/Custom.pm line 132 Cpanel::LoadModule::Custom::load_perl_module("Cpanel::SSL::Auto::Provider::FleetSSLProvider") called at /usr/local/cpanel/Cpanel/SSL/Auto/Loader.pm line 52 Cpanel::SSL::Auto::Loader::get_and_load("FleetSSLProvider") called at /usr/local/cpanel/Cpanel/SSL/Auto.pm line 79 Cpanel::SSL::Auto::ANON() called at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/Try/Tiny.pm line 100 eval {...} called at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/Try/Tiny.pm line 91 Try::Tiny::try(CODE(0x15ddee8), Try::Tiny::Catch=REF(0x15de470)) called at /usr/local/cpanel/Cpanel/SSL/Auto.pm line 98 Cpanel::SSL::Auto::get_all_provider_info() called at whostmgr/bin/whostmgr12.pl line 647 main::autossl("autossl") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 366 Whostmgr::Dispatch::_do_call("autossl", HASH(0x1490498), HASH(0x14906d8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 178 Whostmgr::Dispatch::dispatch("autossl", 1, ARRAY(0x1490630)) called at whostmgr/bin/whostmgr12.pl line 221 at /usr/local/cpanel/Cpanel/SSL/Auto.pm line 97. Cpanel::SSL::Auto::ANON(Cpanel::Exception::ModuleLoadError=HASH(0x191d400)) called at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/Try/Tiny.pm line 121 Try::Tiny::try(CODE(0x15ddee8), Try::Tiny::Catch=REF(0x15de470)) called at /usr/local/cpanel/Cpanel/SSL/Auto.pm line 98 Cpanel::SSL::Auto::get_all_provider_info() called at whostmgr/bin/whostmgr12.pl line 647 main::autossl("autossl") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 366 Whostmgr::Dispatch::_do_call("autossl", HASH(0x1490498), HASH(0x14906d8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 178 Whostmgr::Dispatch::dispatch("autossl", 1, ARRAY(0x1490630)) called at whostmgr/bin/whostmgr12.pl line 221
The Email alert subject which will be sent to you is: [servername] FAILED ⛔: letsencrypt-cpanel (server IP).
It will include these lines:
Notification: The service “letsencrypt-cpanel” appears to be down.
Service Check Method The system failed to connect to this service’s TCP/IP port.
Reason Service check failed to complete
Unable to connect to port 5959 on 127.0.0.1: Connection refused: Died
So here is the solution:
Access you WHM – terminal.
Remove the FleetSSL service from your WHM by typing the following code into your terminal.
yum remove letsencrypt-cpanel
And here we go. Your problem is solved.
